Help

Please select one or more pieces of software from the store. All the products we sell are 100% legal.

• If you want to order an item, click the "download" button. You can access the contents of your Shopping basket at any time by clicking the Shopping basket icon at the top of every page of our website.
• You can add a download extension if you need one
• Confirm your order

Secured Payment by credit card is ensured by the BIBIT payment platform (Bibit is part of The Royal Bank of Scotland Group)

• The download page address can be found at the beginning of the email you receive immediately after placing your order. The address is a hypertext link just below the name of the product you've purchased. If you click on it, the web page will open your browser. You can receive your download any time within 7 of placing your order
• Download your files
• Install your software exactly the same way if you were using a CD or DVD

• Launch your software : it is ready to use !

Once you have selected your software, its product code will be presented to you. You may click on “add to basket” to save your selection. Or you may continue to shop on our site or proceed straight to purchase.

When you click the “add to basket” button, an order registration page displays the product(s) contained in your basket (product name, version, quantity and price) and enables you to increase the quantity (or delete the product) in the basket.

Further on, when you click the “place order” button, a new page prompts you either to enter your password and email address if you are already a client or to fill in an information form if you are a new client.

• Name and physical address (to set billing).
• Email (to send you the electronic invoice and the access code to download).
• Business (for professional and intercommunity purchases).
• Billing address, delivery address (if necessary).

As soon as you filled in the form, you can choose your payment method and enable the secure mode (SSL and SET) according to ISO 8583 standard.

How is your order processed?

• 1. If you place your order online and pay by solo/switch/maestro card: an order confirmation email is sent to you right away. If you changed the payment method, the validation takes effect upon receipt of your payment.
• 2. Upon receipt of the confirmation email of your order or invoice, you may proceed to download immediately (or choose a deferred download) using the download access code provided in the email.

The download page is accessible only after validation of payment for the software ordered. (Make sure you entered the correct email address when placing order). An invoice with your personal access code to the download section is immediately sent to your email.

You have two options:

• Either download immediately or
• Download within 7 days

If you opt for the deferred download or if you have to download your software again, all you need to do is come back to the website. Click here, enter your email address and password and proceed to download.

This authorisation procedure for a week is set up:

• To allow you to download according to your preference, during the day or in the evening during the off-peak hours.
• To give you the opportunity to schedule the download during the night, if you generally use the computer during the day.
• To authorise you to download your software as often as necessary in case any connection problem occurred and interrupted the program transmission.

We accept all credit cards and comply with the ISO IS8583 standard using SSL (Secure Sockets Layer) to keep your banking and personal details encrypted and protected at all times.

Credit card: your payment is validated right away and you are provided direct access to the download page. If you want to download at a later time, you can access this page within 15 days from the day you received the payment confirmation email. All you have to do is check this email message and click "download".

Paypal: your payment is validated right away and you are provided direct access to the download page. If you want to download at a later time, you can access this page within one week from the day you received the payment confirmation email. All you have to do is check this email message and click "download".